Commitment to Quality Customer Service

Mission:

The Russell Medical team is dedicated to providing quality customer service and skilled care to our clients.  The client is the center of our organization and will be treated with dignity and respect.

  • We will provide employees who are dedicated and knowledgeable to assist the client in satisfying his/her unique health care needs.
  • We will educate and rehabilitate to a the client’s maximum potential.
  • We strive for excellence in everything we do.  Continuous improvement is essential to our success by working openly and honestly as a team.
  • We will always remember to thank you for allowing us to serve you.

Values:

How we accomplish our mission is as important as the mission itself. Fundamental to our success are these basic values:

  • People.  Our people are the foundation of our organization.  They determine our reputation.  Teamwork is a vital element of our growth and success.
  • Products.  Quality equipment, products, and services shall be available to all customers.  As our products and services are viewed, so are we viewed. 
  • Service.  Services will be provided in a timely manner with emphasis on effectively satisfying the wants and needs of our customers.

Guiding Principles:

  • We will achieve complete customer satisfaction through quality products and services.  This is out number one priority.
  • We will provide better products and services than our competition.
  • We will provide highly skilled and knowledgeable employees to assist you in satisfying your unique health care needs.
  • We will always expend the amount of time necessary to assure that your needs are appropriately met.  Our customers are the focus of everything. 
  • We will conduct ourselves with honesty and in a manner which portrays pride in our organization as well as dignity and respect for your, our customer.  Our integrity will never be compromised.  We will continue to be a positive force within the community.
  • We will always remember to thank you for allowing us to serve you.

Contact Us

Russell Medical, Inc.
4410 Dillon Lane, Suite 17

Corpus Christi, TX 78415

Phone: (361) 808-7382

Email: info@russellmedical.com

Or use our contact form.

Business Hours

Monday - Friday

8:30 AM - 12:00 PM

1:00 PM - 5:30 PM

HUB Certified Texas - HUB Certified
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